Updated: 1 January 2026

Privacy Policy sis4d – Our Commitment to Protecting the Personal Data of Malaysian Members

Sis4d takes your privacy very seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). It applies to all members using the sis4d platform.

Bahasa Melayu (Malaysia)
11 Sections
±7 min read
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sis4d Data Protection
Malaysia PDPA 2010 Compliant
Personal Data Protection Act
256-bit SSL Encryption
All data transmitted securely
No Data Sales to Third Parties
Your data is not our commodity
Right of Access & Correction
You can review & update at any time

Sis4d Data Protection Principles

6 core commitments that guide how we handle every member's personal data

Collected Lawfully & Fairly

Sis4d only collects data that is necessary for the stated purposes. We do not collect data covertly or without your knowledge. Every instance of data collection has a clear, lawful purpose.

PDPA Article 5

Securely Stored

All personal data is stored on servers protected by 256-bit SSL encryption, multi-layer firewalls, and strict access control systems. Only authorised personnel may access member data.

256-bit SSL

Used for Stated Purposes Only

Data you provide to sis4d is used solely for the stated purposes – account management, payment processing, customer support, and service-related communications. No secondary use without consent.

Specific Purposes

Not Shared Without Consent

Sis4d will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Data sharing occurs solely for legitimate platform operational purposes.

No Data Selling

Updated & Accurate

Sis4d strives to ensure that the data we hold is accurate and up to date. You may update your personal information at any time through your account settings or by contacting sis4d customer support.

Updatable

Fully Your Rights

You have the right to access, correct, delete, or transfer your personal data. sis4d fully respects these rights and provides a straightforward process for you to manage your own data.

Your Data Rights

Quick Summary: sis4d collects your personal data solely to operate the platform safely and effectively. We do not sell your data. You may request access to, correction of, or deletion of your data at any time. For enquiries, contact us at support@sis4d.ws.

1Introduction & Scope of Privacy Policy

This Privacy Policy is published by sis4d ("we", "platform") and applies to all individuals ("you", "Member") who register for, access, or use sis4d's services through any of our digital channels.

Sis4d is committed to complying with Personal Data Protection Act 2010 (PDPA) Malaysia across all personal data processing activities. This policy outlines your rights as a data subject and sis4d's responsibilities as an accountable data processor.

By registering a sis4d account or continuing to use the platform after the effective date of an updated policy, you confirm that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Effective Date: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions.

2Types of Personal Data Collected

Sis4d collects various categories of personal data depending on how you interact with the platform. The table below summarises the types of data we collect:

Data Category Sample Information Requirements
Personal Identity Full name, MyKad number, date of birth, gender Mandatory – identity verification
Contact Information Phone number, email address, residential address Mandatory – platform communications
Financial Information Bank account number, e-wallet details (TnG, GrabPay, Boost, ShopeePay) Mandatory – deposits & withdrawals
Transaction Data Deposit, withdrawal, betting, and winnings history Mandatory – account records
Technical Data IP address, device type, web browser, access logs Automatic – system security
Usage Data Games played, session duration, and gaming preferences Automatic – platform improvements
Communications Support chat records, emails, and submitted complaints Where applicable – customer support

Sensitive Data: sis4d does not collect sensitive data such as medical information, religious beliefs, or political affiliations unless required for specific legal compliance purposes.

3How We Collect Your Personal Data

Sis4d collects your personal data through the following methods:

3.1 Directly from You

  • During the new account registration process on sis4d
  • When you complete a profile update form or edit your account information
  • During the identity verification (KYC) process – submission of a MyKad copy or supporting documents
  • When you contact customer support via live chat, WhatsApp, Telegram, or email
  • When you participate in surveys or user feedback activities

3.2 Automatically

  • Technical data is collected automatically when you browse or use the sis4d platform
  • Cookies and similar tracking technologies are used to enhance the user experience
  • Server logs record system activity for security and technical troubleshooting purposes

3.3 From Third Parties

  • Payment service providers such as Touch 'n Go, GrabPay, DuitNow, and FPX may share transaction data necessary for payment verification
  • For identity verification purposes, data may be validated against legitimate public databases in Malaysia

4How We Use Your Personal Data

Sis4d uses collected personal data solely for the following legitimate and stated purposes:

  • Account Management: To create, verify, and manage your sis4d member account
  • Payment Processing: Deposits are processed via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX; withdrawals go directly to your Malaysian bank account or e-wallet
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other illegal activities
  • Customer Support: To help resolve enquiries, complaints, and technical issues you report
  • Service Communications: To send important account notifications, policy updates, and security alerts
  • Marketing (with consent): Sending information about sis4d promotions, bonuses, and new offers – only if you have consented to receive marketing communications
  • Platform Improvement: Analysing usage patterns to improve the user experience and develop new features
  • Legal Compliance: To comply with legal obligations, regulatory directives, and applicable reporting requirements in Malaysia

Data Minimisation Principle: sis4d only uses data necessary for the stated purposes. We do not use your data for unrelated purposes without obtaining your fresh consent.

5Sharing Data with Third Parties

Sis4d does not sell, lease, or disclose your personal data to third parties for their own commercial purposes. However, in the following limited circumstances, data may be shared:

5.1 Trusted Service Providers

Sis4d may share data with third-party service providers who help us operate the platform, including:

  • Payment service providers – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Malaysian banks (for transaction processing purposes only)
  • Cloud service and technical infrastructure providers
  • Gaming software and live casino providers
  • Malaysia-registered identity verification companies

All third-party service providers are required to adhere to the same data security standards as sis4d and are prohibited from using that data for any purpose beyond what is specified in their service agreements with sis4d.

5.2 Legal Obligations

Sis4d may disclose your personal data when required by Malaysian law, court order, or a request from a competent authority such as the Royal Malaysia Police (PDRM) or Bank Negara Malaysia.

Note: sis4d does not share your personal data with advertisers, third-party marketing companies, or any entity unrelated to platform operations without your explicit consent.

6Security & Data Protection

Sis4d implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration:

  • 256-bit SSL Encryption: All data transmitted between your device and sis4d's servers is protected with the same highest-grade encryption used by Malaysia's leading banking institutions
  • Multi-Layer Firewall: A multi-layered firewall system protects sis4d's server infrastructure against external attacks
  • Strict Access Controls: Only authorised sis4d staff with a legitimate operational need may access members' personal data
  • 24/7 Monitoring: An intrusion detection system operates around the clock to identify and respond to security threats
  • Data Backup: Data is backed up regularly to ensure service continuity and disaster recovery
  • Security Audits: sis4d conducts periodic security audits by independent third parties to ensure our data protection standards remain current

While sis4d takes all reasonable precautions, no online system is 100% immune to cyber threats. You are also responsible for keeping your sis4d account password and login credentials secure.

7Data Retention & Deletion

Sis4d retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration of your active membership with sis4d
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements
  • Identity Verification (KYC) Data: Retained for 5 years after account closure
  • System Logs & Security: Retained for 2 years for investigation and security purposes
  • Support Communication Records: Retained for 3 years for reference and dispute resolution

Once the retention period has elapsed and there is no legal requirement to retain the data further, sis4d will securely and permanently delete or anonymise that data.

8Your Rights as a Data Subject

As a sis4d member based in Malaysia, you have the following rights regarding your personal data under PDPA 2010:

Right of Access

You have the right to request a copy of the personal data sis4d holds about you. Requests will be processed within 21 working days.

Right to Rectification

If the information we hold is inaccurate or outdated, you may request a correction at any time through your account settings or by contacting customer support.

Right to Restrict Processing

You may request that sis4d stop processing your data for specific purposes, such as direct marketing, at any time.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed, subject to applicable legal retention obligations.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.

Right to Complain

If you believe your privacy rights have been violated, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

How to Submit a Request: To exercise any of the above rights, contact the sis4d Privacy Officer by email at support@sis4d.ws with the subject line "Personal Data Rights Request". Please include your sis4d account number and details of your request. We will respond within 21 business days.

9Use of Cookies & Tracking Technologies

Sis4d uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie preferences through your web browser settings or via the privacy settings in your sis4d account. Please note that disabling essential cookies may affect platform functionality.

10Child Protection

Sis4d Platform is not intended for individuals under the age of 18. sis4d does not knowingly collect personal data from underage children or minors.

Should sis4d discover that personal data of a minor has been collected without knowledge or consent, we will promptly delete that data and close the relevant account.

If you believe your child or a minor has registered an account on sis4d, please contact us immediately at support@sis4d.ws so we can take the appropriate action.

11Policy Amendments & How to Contact Us

Sis4d reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or updates to the services we offer.

When significant amendments are made, sis4d will:

  • Displaying a prominent notice on the platform's homepage
  • Updating the "Last Updated" date at the top of this document
  • Sending an email notification to all registered members for amendments that materially affect your rights or obligations

Your continued use of the sis4d platform after the effective date of any amendment constitutes acceptance of the updated terms.

Contact Us

For any enquiries, requests, or complaints regarding this Privacy Policy or the processing of your personal data by sis4d, please contact:

Privacy Officer Email
support@sis4d.ws – subject: "Privacy Policy Enquiry"
sis4d Live Chat
Available 24/7 – response in under 3 minutes
WhatsApp & Telegram
Contact customer support via the details available within the platform

Response Time: sis4d is committed to responding to all privacy-related enquiries within 21 working days from the date we receive your request. For urgent matters relating to data security, we aim to respond within 48 hours.


Your Data Protected. Your Platform Trusted.

Join sis4d – A Platform That Respects Your Privacy & Protects Your Data

Sis4d operates with full transparency and accountability. We comply with Malaysia's PDPA 2010 and never sell members' personal data. Register today and enjoy complete peace of mind playing on a safe, trusted platform.

sis4d Privacy Guarantee
Fully compliant with Malaysia's PDPA 2010
256-bit SSL encryption for all data
No data sold to third parties
Right to access, correct & delete data
Privacy enquiries responded to within 21 working days
Trusted by 280,000+ active members in Malaysia
Bahasa Melayu